Important Order Confirmation Reminder
We kindly ask that you review your order confirmation email to verify the following details:
- Delivery or collection status
- Requested delivery time or any specific scheduling needs
- Any comments regarding your order
- Any dietary restrictions or allergies that need to be communicated
Please note that there are occasions when we may not receive specific information regarding your preferences or requirements. If you find any discrepancies or missing information in your order confirmation, we encourage you to contact our shop immediately. Your satisfaction and safety are our top priorities.
Thank you for choosing us!
Terms & Conditions
Registration
To be able to order online, you must first register an account with us.
On the registration page you will be first asked to enter your postcode. Only postcodes within 10 miles of our address can register which is Chesterfield, Derbyshire, S43 4JN. Our Postcode Finder will tell you if your postcode is eligible.
If your postcode is too far away you will not be allowed to create an account, but you may still place a telephone order which you must collect. Our location can be found on our About Us
By placing an order through our site, you warrant that:
(a) you are legally capable of entering into binding contracts; and (b) you are at least 18 years old.
Payment
Collection Orders:
Pay instore on collection by cash only (we do not accept credit / debit cards).
Pay online securely by credit / debit card.
Delivery Orders:
Pay our driver by cash only (please note: drivers carry limited change, if paying by cash please try to have the correct amount ready).
Pay online securely by credit / debit card.
Online payments are collected and processed by PayPal, the safe and easy way to pay online by credit / debit card or through your PayPal account.
We do not accept cheques.
Upon submitting your order details, you are making an offer to us to purchase the item(s) you have specified in your order form. We reserve the right to refuse your offer should it be necessary.
In the event of Papa Gino's needing to issue a refund we will endeavour to do so within 10 working days.
Products
All products are subject to availability.
Some products contain nuts - if in doubt please contact us through our About Us
Although great care has been taken to remove all bones from meat, some may remain.
Consent
By submitting your information you consent to the use of that information as set out in our Privacy Policy Statement.
Order Restrictions
Online Orders for delivery will only be accepted from addresses with postcodes which lie within our delivery area as determined by our postcode finder (subject to a minimum delivery order value - please refer to our Delivery Charges).
Customers whose addresses are further than 6 miles but less than 10 miles away may still make an Online Order which must be collected from our shop and paid for in full on collection.
All customers may choose to call and collect their orders instore. Note: uncollected orders at close of business will be disposed of but still charged for.
Online Orders may only be placed during the Online Ordering Service opening times which are clearly displayed on our Menu pages.
Cancellations
You have the right to cancel an order within a reasonable time (which is usually a matter of minutes) and before the order has been processed. An order will be classified as being processed as soon as food has been used to start preparing the order.
Customers can cancel an order by telephoning the store to cancel the order. Our telephone number can be found on our About Us
Any order cancelled after the order has been processed will be classified as a "Bad Order" and will be charged to the customer, and no refund will be given.
Any orders cancelled in accordance with these cancellation provisions and before the order has been processed wil not be charged.
Any payment made prior to an order being cancelled within the specified time will be reimbursed using the same method as used by the customer to make the payment.
Our Liability
To the extent permitted by law, Papa Gino's provides this site and content on an "as-is" and "as available" basis and makes no representation or warranty of any kind, express or implied, regarding the content or availability of our site, or that it will be timely or error-free, that defects will be corrected, or that our site or server that makes it available are free of viruses or other harmful components.
Our liability for losses you suffer as a result of us breaking this contract, including deliberate breaches, is strictly limited to the purchase price of the Product(s) you order.
Termination
We reserve the right to decline a new registration, terminate your right to link to our site, remove you as a user of our site, and/or prevent any further use if you breach any of your obligations under these terms and conditions.
If we terminate your right to link to our site you must cease linking to our site immediately. We reserve the right to assign or sub-contract any or all of our rights and obligations under these terms.
Communication
Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website.
For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.
This does not affect your statutory rights.
And finally...
We reserve the right to revise and amend these terms and conditions from time to time.
You will be subject to the policies and terms and conditions in force at the time that you order Product(s) from Papa Gino's unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before you are presented with the Confirmation Screen.
We also reserve the right to alter, amend or withdraw prices and special offers without notice, although any changes will not affect orders which have gone through the Confirmation Screen.
Contracts for the purchase of products through this site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
If you have any questions relating to these terms and conditions please About Us before you place an order. If you do not accept these terms and condition please exit our site.
Cookies
Important information about the cookies we use on our website
General
Just like almost all other websites,Papa Gino's uses cookies to make our website a great experience.
A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a piece of data stored by a website within a browser (eg: Internet Explorer, Google Chrome, Safari, Firefox, etc.) and then subsequently sent back to the same website by the browser. Cookies were designed to be a reliable mechanism for websites to remember things that a browser had done there in the past.
Although cookies cannot carry viruses and cannot install malware on the host computer, tracking cookies, and especially third-party tracking cookies, are commonly used as way to compile long-term records of individuals' browsing histories - a major privacy concern that prompted European and US law makers to take action.
Cookie Types
There are basically four types of cookies a website can create within your browser:
Strictly necessary cookies
- let you move around the website and use essential features like secure areas, shopping baskets and online billing. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet.Performance cookies
- collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don\'t collect any information that could identify you and all the information collected is anonymous.Functionality cookies
- used to provide services or to remember settings to improve your visit.Targeting cookies
- linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. The third party provides these services in return for recognising that you have visited our website.
About Our Cookies
Our website only uses only two cookies and this page explains how we use them, in accordance with the EU Cookie Directive. You should read this along with our privacy policy.
Cookie name: myid
This is a strictly necessary cookie containing a long set of randomly-generated characters. It is created when you first visit the site and stores items that you place in your order prior to logging in and acts as your personal id through the checkout process to ensure that you are who you say you are. It is an anonymous session cookie which does not retrieve any information, personal or otherwise, from your computer. If you do not wish to accept this cookie, then you must leave our website now, since without it you cannot make a purchase. To continue you must click or tap the "Accept" button if you haven't already done so. By doing so you consent to us placing this cookie on your system. This cookie expires immediately when you quit your browser.
Cookie name: acceptmyid
This is a functionality cookie which remembers that you have agreed to accept the use of our cookies. This cookie allows you to return to our website and use it without having to repeatedly click or tap the "Accept" button. This cookie expires 1 year after it is first set.
Further Information
For further information on cookies please refer to www.allaboutcookies.org.